Our Method

Our Philosophy

We are more than medicine, we are a support network
We care deeply about your health and provide treatments that are rooted in intention and from the heart

Supportive

We care deeply about your health and provide treatments that are rooted in intention and from the heart

We treat you as an individual and view your condition against the background of your holistic health

Unique to you

We treat you as an individual and view your condition against the background of your holistic health

We work with your doctors, specialists, and lab tests to craft the best treatment strategy for you

Integrative

We work with your doctors, specialists, and lab tests to craft the best treatment strategy for you

We care deeply about your health and provide treatments that are rooted in intention and from the heart

Supportive

We care deeply about your health and provide treatments that are rooted in intention and from the heart

We treat you as an individual and view your condition against the background of your holistic health

Unique to you

We treat you as an individual and view your condition against the background of your holistic health

We work with your doctors, specialists, and lab tests to craft the best treatment strategy for you

Integrative

We work with your doctors, specialists, and lab tests to craft the best treatment strategy for you

Our method picture 1
Our method picture 2

Our Practice

See a clear path
From the moment you step foot inside to the moment you leave

Getting Started
Complementary Consultation & New Patient Form
Complimentary Consultation

STEP 1 (OPTIONAL)

Complimentary Consultation

If you have any questions, you can book a 15 minute call or video meeting with one of our practitioners, free of charge. Book Now to begin.

First Visit

STEP 2

New Patient Form

Upon booking, you will be sent any information you may need as well as a link to fill out our New Patient Form. Chinese medicine views the body from a holistic perspective, and therefore it is important to capture a broad picture of your health.

We recommend you also prepare any relevant and recent medical reports or test results, as we aim to work closely with your doctors and specialists if necessary.


Your Treatments
Initial Consultation & Care Plan
Your Initial Consultation

STEP 1

Your Initial Consultation

For your first appointment, your practitioner will spend extra time to get to know you and your lifestyle. We explore your medical history and depending on your treatment type, diagnose by feeling your pulse, viewing your tongue, and palpating points on your body. Wear loose and comfortable clothing.

If you are looking for long-term treatment in Chinese medicine your practitioner will create a unique Care Plan with you to establish expectations and set milestones for review dates. You will have access to a document detailing your Care Plan which includes lifestyle and dietary advice.

STEP 2

Stabilisation Stage

2-3x treatments per week for 4-6 weeks

Your individualised care plan, including the Stabilisation Stage, is designed to address the causes and contributors to your condition and alleviate symptoms. While some patients may observe positive changes within the first three acupuncture treatments, it’s important to recognise that treatment responses can vary.

Your Initial Consultation

STEP 3

Review & Plan

After your Stabilisation Stage has passed, you and your practitioner will review how you have progressed and compare your past and current condition. A new plan will be made for the next stage, or your plan will be amended.
conception support

STEP 4

Corrective Stage

1-2x treatments per week for 4-6 weeks
The Corrective Stage aims to tackle the issues behind your condition and minimise your symptoms appearing.
Your Initial Consultation

STEP 5

Review & Plan

Your practitioner will review and discuss your progress.
pregnacy support

STEP 6

Maintenance Stage

Weekly/fortnightly treatments for 4-6 weeks
The Maintenance Stage is about ensuring your condition does not deteriorate and keeping on top of any issues.
Your Initial Consultation

STEP 7

Final Review

Once your Maintenance Stage has passed, your practitioner will evaluate how you have progressed, and discuss any future support.

We take your health seriously

Professional staff

Our highly trained team will welcome you with a warm smile and are willing to help in any way we can. All Chinese medicine practitioners are registered with the Chinese Medicine Board and regularly undertake trainings on the latest techniques.

Thought leaders

We founded SustainHealth Academy, which hosts the world’s top masters in Chinese medicine to provide continuous education.

Safety

We use sterile, single-use acupuncture needles and the highest-quality Chinese herbal medicine granules made in Taiwan, the leader in granule technology.
We take your health seriously new picture

INTEGRATED MEDICINE

We work with your doctor

Your health is best approached as a collective effort, and we strive to collaborate with your doctors and specialists.

Let us know what medications or treatments you are receiving, and we can talk with your doctor to confirm your treatment plan.

FAQs

We recommend you wear loose and comfortable clothing for your acupuncture session. If your practitioner needs to access a point on your leg, for example, it is easier if you have pants that can be loosely rolled up. Comfortable clothing is also easier to relax in during a treatment and when you are relaxed you will receive the full benefits of the acupuncture.

Yes. Make sure you have a little food. We don’t recommend that you come in with an empty stomach.

Yes. If you have any results or referral letters please attach them when you fill out your new patient form. Alternatively you can bring them in with you for your first visit.

Depending on what treatment you are receiving but generally you should expect to see positive improvements within the first 3 treatments

Yes, all our modalities (Acupuncture and Chiropractor) are covered by private health insurance. Whether you are covered for a particular modality will depend on your private health insurance coverage.

Have more questions?

Ready to begin?

Experience what care feels like

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Speak to someone that really listens

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